Returns

Our Promise

We want you to be completely satisfied with your purchase. If for any reason you are not happy, simply return the product or products along with a completed copy of our returns form. You can complete and print our returns form by clicking the following link: Returns Form.

Our Requirements

  • Returns do not require an RMA.
  • Returns DO require a completed returns form!
  • Returns must be in new condition with original packaging.
  • Returns must be return shipped in a protective box.
  • Buyer is responsible for all return shipping charges.
  • Refund will be issued in the same form of payment used for purchase.
  • Refund will be issued within 7 business days of our receiving your return.

Our Disclaimer

If the product has been used in accordance with the manufacturer's instructions but is faulty, unfit for purpose or does not match the sample or description please return the product to us with a copy of your invoice. We may send the product to the manufacturer's service agent for assessment. Where the product is determined faulty or unfit for purpose we will provide you with a refund or exchange.